ITALPROMOTIONS, your travel agent: is the only travel agency that has an exclusive VIP lounge at the Maiquetia International Airport offering support services and passenger service while waiting for your flight
Comfortable lounge to relax, read, have a snack, have internet connection, phone calls, exchange, buy pieces of art, coin collections, etc.
In the VIP Lounge; if you wish, you can promptly check the details of your flight, gate and departure time. The staff attending the VIP Lounge ITALPROMOTIONS, will be on hand to assist you kindly and give you the above services.
The connections between domestic and international flights realized with less time to that established will be passenger risk, airlines are not responsible for delays nor await for in these cases
You must confirm your return flight or continuation 72 hours before, otherwise it could invalidate any book
In the case of overbooking flights, if you are denied boarding being confirmed locator, you may require the airline compensationas, there a provision in law that protects you. The travel agency is not responsible for delays, cancellations and overbooking flights
Exchange regulations: All prices shown in airline tickets and other travel services are based on rates in effect at the time of sale, as the exchange rate and tax. The latter two are subject to change by currency fluctuations and foreign exchange market
Baggage policies varies according to destination and airline baggage to check both as hand luggage
Ask us about it. Similarly recommend that if you see any irregularity with luggage once reaching the destination, you must go to the airline counter before leaving customs and make a claim, because after leaving the baggage area that is not valid. Only one (1) hand luggage per person is allowed. It is important to clearly identify your bags
With regard to vaccines and Visas: All passengers must be informed with the travel agency, before buying their tickets, about visas and vaccines required in the countries visited.
Transportation and other services provided by the company are subject to the conditions of carriage, which are incorporated by reference. These conditions can be obtained from the issuing company
The itinerary / receipt constitutes passenger ticket for the purposes of Article 3 of the Warsaw Convention, unless the passenger carrier to deliver other document that meets the requirements of Article 3.
Passengers who undertake trips in which the destination or one or more intermediate stops are made in a country other than the departure of your flight, that may apply to their entire trip are reported, including any part of it within a country, international treaties like the Montreal Convention or its predecessor the Warsaw Convention. In the case of those passengers, the applicable treaty, including special conditions, governs and may limit the liability of the carrier in case of death or personal injury loss or damage to baggage and delays